Jennifer F.

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About Jennifer F.

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    PMG Representative

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  1. Good morning, Yes, the old information should be removed. I am checking with our IT department on this issue to get this resolved for you. Thanks!
  2. Hello, I have heard back from our research manager and he advises that we would need to see them in hand before we could make a final determination, however, the information you send is a good starting point for us. If you would like to send them in, please put your submission to the attention of Jay Recher. If you have any questions, please let me know. Thank you!
  3. Thank you. I will forward these over to our research department and see what they advise. Thanks!
  4. Hello, I checked with our research manager and he asked if you can provide a reference book name or a website or something that provides some additional information. Without some additional information we would not be able to grade these at this time. Thanks!
  5. Good afternoon. The reference book we use for Obsolete banknotes would be: Standard Catalog of United States Obsolete Bank Notes 1782-1866 by James Haxby. You can find a more complete listing of all the reference books we use on our website here: Thank you!
  6. Hi Kevin, thanks for your message. It would be helpful if you could attache a picture of the type of note you are referring to and I can check with our research department to see if we grade it. Thanks!
  7. Hi, thanks for your message! PMG assigns the PMG Star () Designation to notes with exceptional eye appeal for their assigned grade.While eye appeal is one of the most subjective characteristics of notes, there are general standards which numismatists typically use to define exceptional eye appeal. To receive a from PMG, notes must exhibit exceptionally strong plate and / or overprint embossing, vibrant ink color, and pristine paper quality exceeding the well-established standards used to determine the Exceptional Paper Quality (EPQ) Designation.All US and world notes are automatically evaluated for the distinction of the PMG Star () Designation. Notes that do not qualify for the EPQ Designation will be disqualified from receiving the Star Designation.It is important to note that the is assigned irrespective of the note’s numeric grade. For example, a PMG Gem Uncirculated 65 may be at the low, middle or high end of the PMG Gem Uncirculated 65 grade.Notes graded PMG Gem Uncirculated 70 must also qualify for the PMG Star () and EPQ Designations. Thank you!
  8. Good morning. You are welcome to send the note back for a regrade or drop it off at a show. Please note, however, that our reps at the show are not graders and would not be able to evaluate your note for you. Thanks!
  9. Good morning. Thanks for your message. Many times folds may be difficult to see inside the holder so they are not always apparent once the note is encapsulated. You are certainly welcome to send any note back for a regrade if you do not agree with the grade, however, we cannot guarantee that there will be any change in the grade. Regular grading fees would apply to a regrade. If you have any questions, you can contact our customer service department at 877-764-5570 or by email at [email protected] Thank you!
  10. Good afternoon. Thanks for your message. You can get those added to the label for an $8 variety fee. If you wanted to send those back in it would be $10 for the reholder + $8 for the variety fee. We don't have a specific list but are open to suggestions. As long as it is factual and pertains to the note there is a strong change of that getting put on the label. If you have any other questions, please let me know. Thank you!
  11. Good afternoon. Due to privacy concerns, we cannot provide you with specific account information on someone else's account. I can tell you that I did forward this information over to our accounting department to review but the customer himself would need to inquire about any specifics on his account. Thank you!
  12. Good afternoon. Thanks for your message. In a case like this you would not have to provide a catalog number for a sheet. We will create a number here to accommodate the sheet so you can leave that section of the form blank. If you have any other questions, please let me know. Thank you!
  13. Good morning. Thanks for your message! The declared value we are looking for would be what you want covered for insurance purposes. You could put what you paid for the sheet or what you see similar items selling for online. Basically, whatever amount you feel comfortable with as far as insurance coverage. If you are unsure, you might want to start on the more conservative end and then our graders can always bump your notes up to a higher grading tier if they feel the notes are undervalued. If this were to happen, we would notify you of that adjustment and you would just have to pay the difference in grading fees. If you have any other questions, you can reach our customer service department at 877-764-5570 or by email at [email protected] Thank you!
  14. Good afternoon. I spoke with our Research Manager and he advised he has emailed you directly. If you have any questions, please reply to his email and he will be happy to assist you. Thanks!
  15. Good morning. I forwarded your message over to our research manager and he asks if you can provide a link to the Star Note Lookup you posted in your message. That will assist him in his research. Thank you!