Jennifer F.

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About Jennifer F.

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    PMG Representative

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  1. Hello. We were having some issues with our servers for a couple of days but I do show that is now showing up on the certification lookup. Thank you!
  2. Hello. Thanks for your message. We can list a changeover pair but you would just need to notate it on your submission form that you would like that noted. Thanks!
  3. Hello, thanks for your message. No, this would not qualify as a fancy serial number. If there was another 0 on the end of the number then it would qualify but without that it does not. The condition of the note will be reflected in the final grade. Thank you!
  4. Hello. Thanks for your message. No, unfortunately, PMG does not offer any sort of note restoration or conservation services at this time. Thanks!
  5. Customers can request certain things, such as the name of a personal collection, to be added to the label for an additional fee. In this case, it looks like the original submitter had that added to all of their notes for this order. It looks like this was graded back in 2009. Thanks!
  6. Hello, thanks for your message. It looks like this was a special pedigree requested by the submitter back when it was originally sent in for grading. If you would like to send the note back to us for a reholder, we an remove the pedigree for you, if you wish. Reholders are $10 per note. Thank you!
  7. Hello, thanks for your message. We don't have a specific page on our website where those stats are published. We will just provide an update on the site as part of a regular news feature to update these stats periodically. Thank you!
  8. Hi, thanks for your message. Yes, we are now grading bond certificates but there is no official catalog or reference book we use for these. So you will not be charged any sort of research fee for these and you can leave the catalog number section blank on your form or write N/A. If you have any other questions, please let us know. Thank you!
  9. Good afternoon. Thanks for your message. We couldn't really make any determinations about a note without first examining it. If you are interested in submitting your note to us for grading, you can find out more information here: https://www.pmgnotes.com/services/Submitting.aspx Thank you!
  10. Hello. Thanks for your message. If the notes do not qualify for the tier you chose then we will automatically bump them up to the appropriate tier. If you just want to change the tier to another, you can email us the submission number and what you want to change and we can update that when the submission arrives. You can email customer service at: [email protected] Thank you!
  11. Hello, thank you for your message! Unfortunately, we cannot make any determinations about a note without first examining it in person so we could not say at this stage if it is an error. If you would like to send the note in to us for grading, you can find more information on our website here: https://www.pmgnotes.com/services/Submitting.aspx You could also check with an authorized PMG dealer and see if they could provide any information for you. If you check #1 of that page, it will provide you a list of dealers based on state and you can see if there are any close to you. If you have any questions, you can reach us at 877-764-5570. Thank you!
  12. Good afternoon, The serial number would not qualify as a repeater and we would not notate a bookend repeater. You can see the types of fancy serial numbers we notate here: https://www.pmgnotes.com/news/article/5901/Fancy-Serial-Numbers-On-Currency/ Thank you!
  13. Good morning, Yes, the old information should be removed. I am checking with our IT department on this issue to get this resolved for you. Thanks!
  14. Hello, I have heard back from our research manager and he advises that we would need to see them in hand before we could make a final determination, however, the information you send is a good starting point for us. If you would like to send them in, please put your submission to the attention of Jay Recher. If you have any questions, please let me know. Thank you!
  15. Thank you. I will forward these over to our research department and see what they advise. Thanks!